Key Responsibilities
• Manage training content repository within Learning Management System (LMS)
• Track all training metrics across all programs and generate reports for leadership
• Design assessment frameworks that align to role-based competencies (intern → junior → senior
→ lead)
• Ensure content quality, consistency, and accessibility
• Build learner journey tracking (from enrollment → completion → certification)
• Create dashboards showing progress toward all success metrics
• Conduct learning effectiveness analysis (correlation between training and operational metrics)
• Partner with SRE trainers on internship conversion tracking
Key Deliverables
• LMS content administration and management
• Content governance standards implementation
• Training completion and certification tracking system (all programs)
• Assessment item bank (questions, scenarios, practical for all levels)
• Quarterly metrics reports covering:
• Skill gap reduction
• Completion rates
• Pass rates
• MTTR correlation
• Satisfaction scores and NPS
• Learning paths and prerequisite mapping
• Program cohort performance dashboards

• Required: 5+ years as SRE/DevOps engineer, training/teaching experience, strong incident
response background
o Preferred: Certifications (AWS, Kubernetes, etc.), curriculum design, adult learning
principles, experience with early-career development or mentorship programs
• Technical Stack considerations
o Cloud platforms (AWS/GCP/Azure/Linode)
o Container orchestration (Kubernetes for multi-tenant isolation)
o Infrastructure as Code (Terraform/CloudFormation)
o CI/CD pipelines for lab environment updates
o Monitoring and observability tools
• Key traits:
o Prioritizes simplicity over complexity for infrastructure design
o Strong collaborator who can share ownership organically